Empty the trash on both your desktop library and online library.

In EndNote X7, click on the Edit menu and select Preferences.Next, delete all the references and groups from your EndNote online account. You may see the following Knowledge Base article for instructions. Make a backup copy of your library before proceeding with the reset process. Problem: I cannot enter a library in EndNote X7’s preferences for the purpose of sharing with a group.įix: Syncing between your EndNote Desktop and EndNote Online needs to be reset. (copying info from U Toledo’s web page here) See here for slightly more detailed instructions (near bottom of page) You will be prompted to make a backup, which is recommended.Īnd step one should be make a backup of your desktop library! (THESE MAYBE OLD INSTRUCTIONS AND NO LONGER WORK THIS WAY, July 2017) Do not proceed unless you intend to break the link to the original account.” Click OK.ġ1. When you next click Sync, you will once more get “A Sync library can be linked to only one account. Continuing with the example used above, re-enter as your email address in the Preferences.ġ0.

Open the Sync Preferences, enter the correct username/password in and setup the automatic sync settings. Please re-enter your E-Mail Address, restart EndNote, and Sync again.”ĩ. EndNote will then display a message, “Your local sync state has been reset. Click OK, and EndNote will purge any knowledge of a previous sync.ħ. Do not proceed unless you intend to break the link to the original account.” This happens because we tricked EndNote into thinking it authenticated against another user.

EndNote will then appear to authenticate and return the prompt: “A Sync library can be linked to only one account. For example, if the email address was you would change this to Click Sync.Ħ. Note that this is case sensitive – #!resetLocalSync NOT #!resetlocalsync. In EndNote desktop, add this to the end of your E-Mail Address in the Sync preferences: #!resetLocalSync

Empty the Trash both in the web application AND in EndNote desktop.Ĥ. Delete all references and all groups from EndNote Web, with the exception of Shared Groups and ResearcherID Groups.ģ. Disable automatic syncing in EndNote preferences, and restart EndNote.Ģ. Please follow the instructions below to reset sync.ġ.

Sync endnote web to desktop